Patient Portal Quick Reference Guide

Logging In

  1. Open Internet Explorer and go to this address: https://myhealth.acumenehr.com.
  2. Enter Username and Password.
  3. Click Sign In.

Complete the following steps only if logging in for the first time:

  1. Click Continue.
  2. Type Current Password.
  3. Enter a New Password.
  4. Confirm the New Password.
  5. Select a Secret Question.
  6. Type the Secret Answer.
  7. Click Change Password.
  8. Click OK on the Password  Confirmation pop-up window.
  9. Select Yes to agree to the Terms of Use.
  10. Click Submit.

Navigating

Health Record Tab

Click on the section headers of the Health Record tab to view Vital Signs, Lab Results, Medications and Allergies, Care Plan, Problems, Immunizations, Procedures, or Smoking Status.

  1. Click the Message Your Provider’s Office button (if available) to send a secure message to the doctor’s office.
  2. Click the Download Health Record button to download available health records to a computer.
  3. Click the Send Health Record button to send a health record electronically to another doctor’s office.

Appointments Tab

  1. Click on the Appointments tab to view the Care Team and Upcoming and Past Appointments.
  2. Click the Message Your Provider’s Office button (if available) to send a secure message to the doctor’s office.

Messages Tab (if available)

  1. Click on the Messages tab to send a secure message to the doctor’s office and view and reply to secure messages from the doctor’s office.

To send a secure message to the doctor’s office:

  1. Click the Message Your Provider’s Office button or click the Send New Message link.
  2. Select a Topic.
  3. Type a Subject.
  4. Type the message.
  5. Click Send.

Profile Tab

  1. Click on the Profile tab to view Demographics (patient’s personal information).
  2. Click the Message Your Provider’s Office button (if available) to send a secure message to the doctor’s office.
  3. Click the Account Management button to change the Patient Portal Password, Secret Question, and Secret Answer.
  4. Click the Activity Log button to view the past 30 days of activity in the Patient Portal.